•
Step 1: Regulations and Eligibility
Requirements - Some customers will not be
eligible to renew online, so please read
carefully.
Is it time for my renewal?
Customers can renew online during their renewal month only.
What types of registrations can be renewed online? Passenger cars and
trucks with a gross vehicle weight of less
than 8,000 pounds, as well as motorcycles can be renewed online. Boat licenses can also be renewed online.
Are there residency requirements? Vehicle owner must be a resident of
Mobile County.
Will I be charged extra fees for online services? Online customers will be charged an additional $3.00 convenience fee for each tag or decal renewed, as well as $1.00 mail fee for decals. A mail fee of
$2.50 will apply for customers receiving a new metal plate. Boat owners will be charged an additional $3.00 convenience fee for each decal renewed, as well as a $1.00 mail fee.
What if I have moved and my address is not correct on my renewal notice?
If your renewal notice or current
registration has an incorrect address,
please contact our office at (251) 574-8551.
Can I redeem my credit voucher online? No. If you have a credit
voucher, you are required to mail in your
renewal and voucher (prior to 20th day of
your renewal month) or come in person to one
of our offices.
What if my transaction requires an affidavit? Any transaction requiring
an affidavit will have to be issued through
our Tag Mail Department or in person at one
of our locations. Certain holds on tag records
indicating non-compliance with laws, policies or regulations may require you to renew in person.
Can I change my current license plate to a personalized tag or change to a
specialty tag? No. These type transactions must be done in person. Personalized plates can be ordered from the Michael Square facility only.
|
Can I renew the last business day of the month?
Tags can be renewed on the last business day of your renewal month until 5:00 p.m.
Can I use a credit card that is not in my name? No. The name on the credit card and billing address must match name and address in our computer system.
• Step 2: Have the following items ready:
The courtesy (tag or boat) renewal notice you received in the mail. For vehicle registrations, you will be required to enter
the Tag Number, Make, Model, Year, and first four numbers and/or letters of the Vehicle Identification
Number. For boats, you will need the Make, Model Year, AL number and Social Security Number.
Credit Card Information: 
The Mobile County License Commissioner’s office accepts Visa and MasterCard.
Your credit card statement mailing address must match the address on your renewal notice.
Alabama driver’s license, Alabama non-driver ID, or Commercial FEIN Number.
One of these three items will be required when renewing your tag registration.
Daytime phone number If there is a problem in processing your renewal, we will try to contact you by phone Monday - Friday 8:00 - 5:00.
E-Mail address (required for all transactions)
• Step 3: Get Started!
Caution: Online customers will be charged an additional $3.00 convenience fee for each tag or decal renewed, as well as $1.00 mail fee for decal. A mail fee of
$2.50 will apply for customers receiving a new metal plate. Boat owners will be charged an additional $3.00 convenience fee for each decal renewed, as well as a $1.00 mail fee. Your bank may also charge a cash advance fee plus interest.
If your credit card comes back with a “No Match” message or it is “Declined”, your banking Institution may hold your funds for three or more days. |
